Power and site access
Provide stable power, safe access, property permission, and a suitable protected mounting area.
Owner responsibilities
A reliable setup has clear ownership.
The final proposal should identify what the location owner provides, what TechGeeks manages, and how user, payment, equipment, and backhaul issues are handled.
Location-owner responsibilities
These are the default review points. The signed proposal should state any different arrangement.
Backhaul and coverage
Maintain the approved internet plan when owner-provided and report changes that affect capacity or placement.
Session and payment rules
Approve the visible pricing, timing, access, refund, and fair-use rules before customers rely on them.
Equipment care
Keep equipment secure, ventilated, powered correctly, and free from unauthorized changes.
User communication
Display accurate connection, payment, timing, and support instructions at the location.
Useful incident reports
Provide location, time, router state, portal behavior, payment reference when relevant, and affected scope.
TechGeeks responsibilities to define
The proposal should state the supplied equipment, installation scope, portal or router management, monitoring, maintenance, warranty, support channels, target response, software changes, and replacement process.
Put the ownership boundary in writing.
Use the site review to confirm power, backhaul, equipment, rules, support, and costs before setup.