Portal access
Open the WiFi login page, follow the session steps, and reconnect if the session expires.
Signal quality
Move closer to the hotspot area if the signal is weak or the connection drops.
Session credit
Payment, coin, voucher, or session issues should be reported with the time and location.
Support details
Send the location, device type, time, and what happened on the portal screen.
Having trouble connecting?
Report the location, device, time, and whether the issue is portal, payment, signal, or internet speed.